Privacy Policy
Last updated: October 4, 2026
Introduction
Alex Dahov respects your privacy and is committed to protecting the personal information you provide when visiting alexdahov.com, purchasing artwork, submitting a project inquiry, subscribing to communications, or otherwise interacting with the website.
This Privacy Policy explains what information may be collected, why it is collected, how it may be used, when it may be shared, and the choices and rights available to you.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect personal information that you voluntarily provide when you interact with the website.
This may include your name, email address, telephone number, billing or shipping address, company or studio name, project location, project type, artwork budget, project timeline, messages, room photographs, plans, elevations, moodboards, or other materials you choose to submit.
When you place an order, additional information may be required to process payment, fulfill the order, calculate applicable taxes, arrange shipping, and communicate with you regarding your purchase.
Payment card information is generally processed directly by third-party payment providers and is not stored directly by Alex Dahov unless specifically indicated.
2. Project Inquiry Information
When you use the Start a Project form, we may collect information including your name, email address, company or studio, project location, project type, timeline, approximate art budget, project description, and any files you voluntarily upload.
This information is used to evaluate your inquiry, communicate with you, develop artwork recommendations, prepare visual mockups or proposals, provide pricing, and support the project process.
Project submissions may also be stored within the website’s form-submission system as a backup of the inquiry.
3. Purchase and Order Information
When you purchase artwork through the website, information may be collected as necessary to complete the transaction.
This may include contact information, billing details, shipping information, order history, selected artwork, size, finish, framing selections, payment status, tax information, and shipping or tracking information.
This information is used to process and fulfill your order, communicate about production and delivery, provide customer service, address shipping issues, prevent fraud, and maintain appropriate business records.
4. Information Collected Automatically
When you visit the website, certain technical information may be collected automatically.
This may include your IP address, browser type, device type, operating system, referring website, pages viewed, approximate geographic region, date and time of access, and interaction with website features.
This information may be collected through server logs, cookies, analytics technologies, security tools, ecommerce services, or similar technologies.
We use this information to operate the website, understand site performance, improve usability, troubleshoot technical issues, maintain security, and better understand how visitors interact with the site.
5. Cookies and Similar Technologies
The website may use cookies and similar technologies to remember preferences, support ecommerce functionality, maintain shopping-cart sessions, improve website performance, protect against fraud, and understand website usage.
Some cookies are necessary for the website to function correctly. Others may support analytics, marketing, embedded content, or third-party services.
Your browser may allow you to block, delete, or limit cookies. Disabling certain cookies may affect some website features, including ecommerce functions.
Where required by applicable law, additional consent or preference controls may be presented.
6. How We Use Personal Information
We may use personal information to operate and improve alexdahov.com, respond to inquiries, provide artwork consultation and project services, process purchases, arrange production and delivery, communicate about orders, provide customer support, prevent fraud, maintain website security, comply with legal or accounting obligations, and maintain appropriate business records.
We may also use information to send newsletters, announcements, new-work updates, or promotional communications when you have chosen to receive them.
You may unsubscribe from marketing emails at any time using the unsubscribe option included in those communications.
7. Email Communications
If you contact Alex Dahov, submit a project inquiry, or place an order, we may communicate with you by email regarding your inquiry, project, transaction, production, delivery, or customer-service matter.
The primary project contact address is:
If newsletter or marketing communications are offered, receiving those communications is separate from necessary transactional or project-related correspondence.
8. Payment Processing
Payments may be processed through third-party payment services available through the website, which may include WooPayments, PayPal, credit-card processors, or other payment providers.
These providers process payment information according to their own privacy policies and security practices.
Alex Dahov generally does not directly receive or store your complete payment-card number.
9. Ecommerce Services
The website uses WooCommerce to support ecommerce functionality, including product selection, cart functionality, checkout, order management, taxes, payments, and related store operations.
WooCommerce and connected service providers may process information necessary to support these functions.
Only services that are enabled or used on the website will process information in connection with those services.
10. Shipping and Production Partners
We may share information necessary to produce and deliver artwork with professional print labs, framing providers, fulfillment partners, shipping carriers, or other service providers involved in completing your order.
Only information reasonably necessary to perform the requested service is shared.
These providers are expected to process information according to their own applicable privacy and security obligations.
11. Website and Technology Providers
We may use third-party technology providers to operate, secure, host, manage, analyze, or improve the website.
These may include website hosting, WordPress, Elementor, WooCommerce, payment processing, email services, security tools, analytics technologies, spam prevention, shipping tools, or other services.
Such providers may receive technical or personal information only as necessary to provide their services.
12. Analytics and Performance
The website may use analytics or performance tools to understand visitor behavior, identify technical issues, measure website performance, and improve the user experience.
These technologies may collect information such as page views, device information, browser information, referral sources, approximate location, and interactions with site features.
Advertising or marketing tracking technologies are used only when enabled for the website.
13. Marketing and Advertising
The website may from time to time use marketing, social-media, advertising, or product-integration services.
These may include services connected to Google, Pinterest, Mailchimp, Meta, or other platforms if and when those services are activated.
The existence of an installed website plugin does not necessarily mean that a service is actively connected or receiving data.
If advertising or marketing tools are activated in the future, this Privacy Policy may be updated to reflect those practices.
14. Social Media and External Links
The website may contain links to external websites and social-media platforms such as LinkedIn, Instagram, Pinterest, Facebook, Etsy, or other third-party services.
When you follow an external link, the privacy practices of that third party apply.
Alex Dahov is not responsible for the privacy practices, security, or content of third-party websites.
15. How We Share Information
We do not sell your personal information for money.
We may share information with service providers when necessary to operate the website, process payments, fulfill orders, ship artwork, respond to project inquiries, provide technical services, protect the website, comply with legal requirements, or otherwise provide services you request.
We may also disclose information where required by law, court order, subpoena, regulatory request, or where reasonably necessary to protect legal rights, prevent fraud, maintain security, or protect users and the public.
16. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, completing transactions, maintaining business and tax records, resolving disputes, maintaining project history, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
17. Data Security
Reasonable administrative, technical, and organizational measures are used to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, internet transmission, electronic storage system, or email communication can be guaranteed to be completely secure.
You should avoid sending highly sensitive information through ordinary website forms or email unless specifically requested through an appropriate secure method.
18. Your Privacy Choices
You may request access to, correction of, or deletion of certain personal information held about you, subject to applicable legal and recordkeeping requirements.
You may also ask questions about how your information is used or request to stop receiving marketing communications.
Requests may be sent to:
We may need to verify your identity before completing certain requests.
19. California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on the circumstances and applicability of those laws, these rights may include requesting information about personal information collected, requesting correction or deletion, obtaining a copy of certain information, and opting out of certain forms of sale or sharing.
Alex Dahov does not sell personal information for monetary compensation.
If website practices change in a way that creates additional obligations under California law, appropriate notices and controls will be implemented.
Privacy requests may be sent to:
20. International Visitors
Visitors may access the website from countries outside the United States.
If you provide information through the website, your information may be transferred to and processed in the United States or other locations where our service providers operate.
Privacy protections and data-protection laws may differ between jurisdictions.
Where applicable law provides additional rights relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent, you may contact us to exercise those rights.
21. Children's Privacy
This website is not directed to children under the age required to provide valid consent under applicable privacy laws.
We do not knowingly collect personal information from children for the purpose of providing artwork, project services, or ecommerce services.
If you believe a child has submitted personal information without appropriate authorization, please contact us so the information can be reviewed and, where appropriate, deleted.
22. Business Transfers
If the business, website, or substantially all related assets are sold, transferred, reorganized, or merged, personal information may be transferred as part of that transaction, subject to applicable law and appropriate protections.
23. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in the website, services, technology, business practices, legal requirements, or third-party services.
The latest version will always be published on this page with the current “Last updated” date.
We encourage visitors to review this Privacy Policy periodically.
24. Related Policies
Use of this website and purchases made through the site are also subject to our Terms & Conditions and Merchant Policies.
These documents provide additional information about website use, purchases, made-to-order artwork, shipping, returns, replacements, and related business practices.
25. Contact
For questions about this Privacy Policy or requests relating to your personal information, please contact:
Alex Dahov
Email: projects@alexdahov.com
Website: alexdahov.com